Shipping & Delivery Policy
Last updated on Nov 20 2025
StoryGen AI is a digital service platform that provides AI-generated content. As we offer digital products and services, traditional shipping and delivery do not apply.
Digital Content Delivery
All our services are delivered digitally through our web platform. There is no physical shipping involved.
- Stories are generated and available instantly on our platform
- All content can be accessed from your account dashboard
- Downloads are available immediately after generation
Content Generation Time
The time required to generate your content depends on the type and complexity:
Complete story with text and images
Text-to-speech narration per page
Complete video with animations and audio
Immediate download after generation
Access & Availability
Once your content is generated:
- Available immediately in your dashboard
- Can be accessed 24/7 from any device
- Download options available for PDF, EPUB, and video files
- Content stored securely in your account with no expiration
Delivery Confirmation
You will receive notifications when your content is ready:
- •In-app notifications when generation is complete
- •Email notifications to your registered email address
- •Real-time progress updates during generation
Delivery Issues
If you experience any issues accessing your generated content:
- 1.Check your account dashboard for the content
- 2.Verify your internet connection
- 3.Clear your browser cache and try again
- 4.Contact our support team at genify.contact@gmail.com
Need Assistance?
For any questions regarding content delivery or access issues: