Shipping & Delivery Policy

Last updated on Nov 20 2025

StoryGen AI is a digital service platform that provides AI-generated content. As we offer digital products and services, traditional shipping and delivery do not apply.

Digital Content Delivery

All our services are delivered digitally through our web platform. There is no physical shipping involved.

  • Stories are generated and available instantly on our platform
  • All content can be accessed from your account dashboard
  • Downloads are available immediately after generation

Content Generation Time

The time required to generate your content depends on the type and complexity:

Story Generation2-5 minutes

Complete story with text and images

Audio Generation1-2 minutes

Text-to-speech narration per page

Video Generation5-15 minutes

Complete video with animations and audio

PDF/EPUB ExportInstant

Immediate download after generation

Access & Availability

Once your content is generated:

  • Available immediately in your dashboard
  • Can be accessed 24/7 from any device
  • Download options available for PDF, EPUB, and video files
  • Content stored securely in your account with no expiration

Delivery Confirmation

You will receive notifications when your content is ready:

  • In-app notifications when generation is complete
  • Email notifications to your registered email address
  • Real-time progress updates during generation

Delivery Issues

If you experience any issues accessing your generated content:

  • 1.Check your account dashboard for the content
  • 2.Verify your internet connection
  • 3.Clear your browser cache and try again
  • 4.Contact our support team at genify.contact@gmail.com

Need Assistance?

For any questions regarding content delivery or access issues:

Response Time: Within 24-48 hours

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